Terms of Service
Last updated: June 2, 2026
1. Acceptance of Terms
By accessing and using Supernova's services, you accept and agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Description of Service
Supernova provides AI-powered services including:
- NOVA Parser: Document extraction and data processing
- HALO Chat: Conversational AI interface
- ORION Core: Intelligent CRM system (coming soon)
3. User Accounts
3.1 Account Creation
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You must be at least 18 years old or the age of majority
- One person or entity may not maintain multiple accounts
3.2 Account Security
- Keep your password confidential
- Notify us immediately of any unauthorized access
- You are responsible for all activities under your account
4. Acceptable Use
You agree NOT to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Upload malicious code or viruses
- Attempt to gain unauthorized access
- Use the service for illegal activities
- Resell or redistribute our services without permission
- Reverse engineer or decompile our software
5. Intellectual Property
5.1 Our Rights
All content, features, and functionality are owned by Supernova and protected by international copyright, trademark, and other laws.
5.2 Your Content
You retain ownership of your data. By uploading content, you grant us a license to process and store it to provide our services.
6. Payment and Billing
- Fees are charged based on your selected plan
- Payments are processed securely through third-party providers
- Subscriptions renew automatically unless canceled
- Refunds are provided according to our refund policy
- We reserve the right to change pricing with notice
7. Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted service. We may perform maintenance and updates that temporarily affect availability.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPERNOVA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
9. Warranties and Disclaimers
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
10. Termination
10.1 By You
You may terminate your account at any time from your settings.
10.2 By Us
We may suspend or terminate your account for violations of these terms or for any reason with notice.
11. Indemnification
You agree to indemnify and hold Supernova harmless from any claims arising from your use of the service or violation of these terms.
12. Governing Law
These terms are governed by the laws of [Jurisdiction to be specified], without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to modify these terms at any time. We will notify you of material changes via email or through the service.
14. Contact Information
For questions about these Terms, contact us:
- Email: legal@supernova.tools
- Support: support@supernova.tools